The way to refund a sport on PS4

Supply: Nick Sutrich / Android Central

On the subject of getting a refund for a digital sport on PlayStation four, your mileage might differ. Technically, you will not be given a refund on a digital sport that you’ve got already downloaded or performed except the content material is defective. That is often as much as PlayStation Assist’s discretion — and whether or not or not the sport is riddled with bugs. Nonetheless, if you happen to’ve bought a sport and discover that you don’t need it, you could have as much as 14 days to request a refund. As a result of Sony virtually sends you in circles attempting to determine how and the place to request a refund — redirecting you to the identical pages time and again — we have discovered a fast approach to do it.

The way to request a refund on a PS4 sport

  1. Go to
  2. Have your info prepared, together with your PSN ID, electronic mail tackle related to the account, date of beginning, and identify of the sport you need refunded.
  3. Choose Chat on the precise aspect of the display screen (obtainable Sunday-Saturday Eight a.m.-Eight p.m. Pacific Time).

    Supply: Android Central

  4. Within the window that opens up, choose Request A Refund.

    Supply: Android Central

  5. One other web page will pop up just like the primary one the place you requested to talk. Don’t choose any of the hyperlinks to PlayStation’s cancellation coverage. As an alternative, choose Chat on the precise aspect of the web page once more.

    Supply: Android Central

  6. A brand new window will open up with a PlayStation Assist bot. Choose New refund request on the underside.

    Supply: Android Central

  7. In the event you qualify for a refund after answering seven questions relating to what you are seeking to refund and the account which was charged, you will be redirected to an precise assist agent.

    Supply: Android Central

  8. At this level, the agent will decide whether or not you get a refund or not.

In the event you can not get refunded on to the fee methodology you used to buy the sport, you’ll as a substitute be given PSN retailer credit score in your pockets. Sony’s refund coverage acquired a little bit of a facelift when the corporate barred different on-line retailers from promoting digital sport codes, making PlayStation itself the one storefront to promote digital video games on PS4.

Purchase something

PlayStation Retailer Reward Card

For when you do not know what to play simply but

Utilizing a PlayStation Retailer present card is a handy approach to make your digital purchases without having to fret about what goes in your bank card. Cash from a present card that was used to purchase a refunded sport will go straight into your PSN pockets.

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